FAQ

Is the Sole mate™ okay to use on fire doors? 

Yes, the Sole mate™ product is safe to use on fire doors as it doesn't inhibit the closing mechanism or integrity of the door.  It comes under the same classification as door handle.  On installing the Sole mate™ ensure that the door can be fully opened and closed under the power of the door mechanism. If you're unsure about anything we recommend you have competent fitter install the unit but in most cases this is not required as its very simple.

 

What warranty does the Sole mate™ come with?

We offer a 2 year warranty from date of purchase.

What is your refund policy?

Please see full refund policy here

Do our mask comply with UK standards?

Yes, all masks are CE and even FDA approved for USA. We have all test and pass certificates on file. 

Where are your products made?

The Sole mate™ products are made 100% in England. The KN95 masks are sourced and made in China under our teams supervision. All products are stored and QC checked in house at our UK Base.

 

Can I get refund if I bought a face masks

No because of hygiene reasons we can not accept returned face masks. 

Quality  Assurance  

UK based Company

Next Day Delivery

address

 Unit 5 Great Western Court

 Ross On Wye

 HR9 7XP

contact

+44 (0) 1989 218050

sales@shop35.co.uk

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Part of Studio 29 & Factory 31 business. studio29.design

Company Reg. No: 12042507 

VAT No: GB325532910     ISO 9001 No: GB2005665